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Avid MediaCentral Forum
Forum where professionals can discuss the Interplay and MediaCentral Family of products such as Interplay | MAM now known as MediaCentral | Asset Management, Interplay | Production now known as MediaCentral | Production Management, MediaCentral | Editorial Management, and MediaCentral Graphics Management
  • MediaCentral 2024.2 – Now available! (03/07/2024)

    From an enhanced editing experience with audio waveforms to quicker ways to search and more capability for newsroom producers, MediaCentral 2024.2 boosts the adoption of MediaCentral | Cloud UX for existing customers.

     

    MediaCentral 2024.2 is now available for sale.

     

    Some of the new features in MediaCentral 2024.2 include: 

     

    Audio waveforms: 

    Users editing sequences and news sequences can now enable waveforms in the timeline for a better audio editing experience. This is a major step forward in the editing experience in MediaCentral, meaning more users can use a web browser for editing, rather than a thick client requiring dedicated hardware. 

     

    Rundown app improvements: 

    The Rundown app now enables users to print stories and to increase the font size,  increasing adoption and a move away from the thick iNEWS client. This simplifies the hardware estate which a customer has to run and support, saving them time and manpower effort to maintain. 

     

    New search capabilities: 

     

    Now users can right clip on the folder to run a search in the Browse app. Easily searching directly in a folder may seem a small thing, but it is a major timesaving feature, and one which was previously only available in legacy products. 

  • Avid MediaCentral | Cloud UX feature packs – Released (February 8, 2024)

    Avid MediaCentral Cloud UX feature packs has been released as of February 8th, 2024. Below are versions and ReadMe of the feature packs that were released recently:

     

    What’s Fixed in v2022.3.25:

    • Bug Number: MA-6833, MA-6851, MA-6853, MA-6902. If you use Ctrl + drag and drop to create a copy of a story text in the Rundown app that includes production cues, the duplicate might be created with cues that have identical anchors IDs instead of unique IDs.

     

    • Bug Number: MA-6896, MA-6897. Copying and pasting production cues or MOS objects with production cues into a segment of another story causes the story to become corrupted and a story lock error message to occur.

     

    What’s Fixed in v2023.7.7:

    • Bug Number: JP-9033. (Multi-Site only) If a user creates a Browse favorite for a Remote site through a web browser (Chrome), the remote site is incorrectly visible to a user that accesses MediaCentral Cloud UX through a panel — such as the MediaCentral | Panel for Media Composer, or the MediaCentral | Panel for 3rd Party Creative Tools.

     

    • Bug Number: MA-6833, MA-6851, MA-6853, MA-6902. If you use Ctrl + drag and drop to create a copy of a story text in the Rundown app that includes production cues, the duplicate might be created with cues that have identical anchors IDs instead of unique IDs.

     

    • Bug Number: MA-6850. Reloading a queue with stories after entering an invalid value in a RUNS production cue will no longer prevent stories from loading.

     

    • Bug Number: MA-6894. Previously, users would sometimes experience a noticeable lag when moving or removing a bulk of stories, with sequences attached, from a queue with more than 200 stories in it.

     

    • Bug Number: MAM-19869. The Location Service returns wrong endpoint types for "Local" types.

     

    • Bug Number: MTTO-4251. The Collaborate app fails to send summary emails, even if the Email Settings are correctly configured in the Configuration Settings app.

     

    • Bug Number: MX-9680. In the Storyboard tab, when you click in a marker comment and start typing or removing characters, the current cursor position is ignored and the edits are applied to the end of the comment.

     

    • Bug Number: SAK-3109. Continuous MediaCentral Sync jobs might get stuck in a Running state if the remote import metadata step fails.

     

    Both 2022.3.25 & 2023.7.7 can be found on the Avid Download Center under Avid MediaCentral LTM

    2022.3.25 under Previous Releases/Patch

    2023.7.7 under Current Releases/Patches

     What’s Fixed in v2023.12.1:

    • Bug Number: CCUX-9080. After upgrading MediaCentral Cloud UX from version 2023.7 to 2023.12, the Acquire clip manager pod fails to start in some cases.

     

    • Bug Number: JP-9015. When accessing MediaCentral Cloud UX through panels, such as theMediaCentral | Panel for Media Composer, or the MediaCentral | Panel for 3rd Party Creative Tools, the Browse app inappropriately displays remote modules for sites connected through a Multi-Site environment.

     

    • Bug Number: MX-9646. In the Avid MediaCentral | Panel for 3rd Party Creative Tools, if you open an asset from the Search app, the Storyboard tab shows an "Asset is not loaded" message.

     

    • Bug Number: MX-9680. In the Storyboard tab, when you click in a marker comment and start typing or removing characters, the current cursor position is ignored and the edits are applied to the end of the comment.

     

    • Bug Number: PLAD-877. As documented in the MediaCentral Cloud UX Installation Guide, the avidctl tools hoverscrub-clean script fails to clean the Hoverscrub cache due to a change in folder structure.

     

    • Bug Number: PRS-2667. The platform-locations feature pack is only installed when the AWS Elemental (aws-elemental) feature pack is installed. Now, the platform-locations feature pack is also installed when the AWS S3 Storage Connector (awsstorage), Azure Storage Connector (azure-storage) or GCP Storage Connector (gcp-storage) feature packs are installed.

     

    2023.12.1 can be found on the Avid Download Center under Avid MediaCentral Patches

     

     

     

  • MediaCentral | Production Management Media Indexer 2022.3.5 – Released 12/11/2023

    Great news… MediaCentral | Production Management Media Indexer 2022.3.5 is now available in the Avid Download Center (Login and password required).

     

    Software Location: MediaCentral | Production Management Media Indexer 2022.3.5 files can be found in the Download Center under Avid MediaCentral LTM/Previous Releases/Patches

     

    A screenshot of a computer

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    A screenshot of a computer

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    What’s Fixed in 2022.3.5: The following have been fixed.

     

    Interplay Access Fixes:

     

    • Bug Number: IPI-3501. There was an unexpected issue with the Interplay Access 2022.3.4 (macOS only) installer where users were unable to launch 2022.3.4 Interplay Access on macOS Ventura (13.4.0). This release provides a new Interplay Access (macOS) installer that fixes this issue.

     

    Media Indexer Fixes:

     

    • Bug Number: SAK-2954. We have updated ActiveMQ to a version that fixes a remote code execution security issue.

     

    • Bug Number: IPI-3445. Media Indexer will not trigger Format Independent (FI) indexing for some files during a full reindex.

     

    • Bug Number: IPI-3518. Media Indexer 2022.3.4 does not create enough CLASSIC Indexing workers, meaning the worker count is different compared to previous versions. This results in slow indexing

     

    • Bug Number: IPI-3521. There is an issue where two different Media Indexers are indexing some files with missing data for the CLASSIC approach. The file is present in the CLASSIC index, but there is no Quality Descriptor (no value) for the New Qid field.

     

    For example, one Media Indexer will put the file in the index, but will have a NULL value for the New Qid field when checking into the Storage Browser/Search. The other Media Indexer will put the file in the index, but if you check in the Storage Browser/Search for the path, you will see that the Quality Descriptor is missing, with error “Quality Descriptor not found!”

     

    These problems are causing issues in MediaCentral Cloud UX, as it is unable to relink to this file and displays a “Media Offline” message.

     

    Transcode Fixes:

     

    • Bug Number: IPI-3472. When transcoding a sequence with unrendered subcap-effects, the transcoder ignores the “letter spacing” setting. After transcoding, 'letter spacing” looks like it's set to a value of -1 or 0.

     

    • Bug Number: IPI-3444. When attempting to Transcode an UHD 50p XAVC Intra Class 300 CBG to proxy H.264 720p50 800kbps, Transcode will generate the following error message:

     

    Exception: FatalProc() Assertion failed: IndexDuration() <= IndexEntryCount(), fileName=s:\coresw\ame\src\msm\mxfmappersegmented.c, line=254

     

    • Bug Number: IPI-3190. When transcoding to the H264 “CONSOLIDATE” profile for the subclips, there is a relink fail error that results in a slowdown of transcodes of subclips to Consolidate / Transcode from Access including many that report relink fails and aborts.

     

    Installation and Configuration:

     

    • Bug Number: RELENG-3176. When unzipped, the Production Management installer might include long file path names that are incompatible with some versions of Windows. If you need to copy unzipped installation packages from one location to another, Windows 10 and Windows 2016 provide a registry setting that allows for these long path names.

     

    You can find this setting under: Computer Configuration > Admin Templates > System > FileSystem > Enable Win32 long paths

     

     

    ReadMe: The new ReadMe for MediaCentral | Production Management 2023.3.5 can be found here.

  • Where have the posts gone?

    Is it just me or is there only 1 post in here now? (well, 2 now!)

     

    Thanks

  • Mediacentral production 2022/2023 Media Indexer performance

    Hi Mediacentral production users.

    I have also raised these question to support and in the ACSR mailing list.

    While Avid indicated the Mediacentral production + Media composer (and dynamic relink) were solved, it seems there are still some issues although things are a lot better then 1-2 years ago.

    In general I see 2 issues

    1. Media Indexer threads set for each worker are not consistent with nr of logical processors. In 2022.3.x the number of threads for the classic scanning and indexing workers and mongodb scanning worker are set too low. mongodb indexing worker is set too high. This is supposedly corrected in 2023.7 media indexer. However while classic scanning worker and mongodb scanning worker are now set to the same amount as the nr of logical processors, classic indexing worker and mongodb indexing worker are still set with double the threads of the available logical processors. As far as I know this was never the case in Media Indexer 2021.3.4 and lower. This is currently being investigated by support.

    2. Microsoft windows 2019 server seems to have 1 or more performance issues impacting both local and network file transfers. This is observed on Dell r630 SUU 2023.5 applied windows 2019 server all updates applied. File transfers of large files, read and write, reach 113MB/s through 1GB connections. Folders with small amounts of files (which are expected to be much slower) can cause large variations in file transfer time when copying to a windows 2019 server network share.

    Comparing to copying files to a Synology storage shows large differences up to 50% shorter duration = 200% average speed. However when doing multiple attempts, a single attempt can be almost as fast as the synology. It's not consistent. Observered differences between the Synology and a Windows share is that windows shares use SMB v3.1.1 while Synology uses SMB v2.

    I became aware of this due to increased backup times of the Interplay Archive database. Backup duration on 2012r2 server (latest update in 2018) to a share on 2012r2 (latest update in 2018) took 3 hours. After update of server hosting file share to 2019 server backup time increased to 67 hours.  After update of Mediacentral production Archive engine backup times to file share remained 67 hours. Tested backup to local storage on Archive engine which took 5 hours. Backup to Synology Storage takes 'normal' 3 hours.

    In general after updating all Dell r630 2012r2 servers to 2019 server + Dell SUU 2023.5, servers feel normally responsive in explorer. All applications also function normally and no obvious perforance problems are observed in any user interface.

    However, both Media composer 2022.12.4 and Cloud UX 2022.3.16 produce occasional sluggish behavior, especially when total system load increases. Saving a sequence and dragging clips into a sequence can all of a sudden take much more time than normal. I have spoken to a few Mediacentral users around the globe and they report having performance related cases open with Avid support. 

    Through this post I would like to learn if more people experience similar problems and have cases open with Avid support. Feel free to react to this post or email me directly.

    Jeroen van Eekeres

  • Issue & fix -- for Cloud UX 2020.4.x sites

    An issue was found with MediaCentral | Cloud UX (version 2020.4.x) where if a site is running with 3rd Party Integration when the site reboots (for maintenance or troubleshooting)

    MediaCentral | Cloud UX 2020.4.x sites with 3rd Party Integrations will fail connecting to the gateway (triggered by maintenance or troubleshooting reboot) with the following error:

    ERROR - unable to connect to the gateway at 'wss://clouduxserver:9900/ws': RemoteCertificateChainErrors

     

    The details & the fix for this are here: 

    https://avid.secure.force.com/pkb/articles/en_US/troubleshooting/MediaCentral-Cloud-UX-2020-4-x-sites-with-3rd-Party-Integrations-will-fail-connecting-to-the-gateway

     

     

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